The Welsh Contact Centre Awards are back!

The awards are about celebrating excellence and innovative practice from individuals and companies within the contact centre and shared service industry in Wales – recognising the value of an industry which generates more than £400m a year for the Welsh economy.

These prestigious awards are FREE to enter and provide a major opportunity to raise the profile of your company and recognise the excellence of your staff.

Entering the awards enables you to reflect on the successes and achievements of your organisation and its staff. The awards allow you to measure your organisation against other similar businesses as the awards are open to the 200+ major employers in Wales. Being a winner is also a great opportunity for you to maximise positive PR for the business. And don’t forget, you get to celebrate your success and network with other award winning organisations at the Welsh Contact Centre Awards Ceremony and Grand Gala Ball.

Sponsored by national companies and judged by industry specialists, the awards are open to any in-bound or out-bound customer communication network that employs more than five people – call centres, contact centres, shared services centres, IT help desks, in-house or outsourced businesses.

You can be part of the awards and rewarded for your commitment to the Welsh contact centre industry by entering online now. Simply click on the ENTER NOW button and you are just one step away from being considered for a Welsh Contact Centre Award. The closing date for entries is 16 October 2011.

The 14th Welsh Contact Centre Awards Ceremony and Grand Gala Ball will be held in Cardiff City Stadium on Thursday 16 February 2012 and promises to be a night to remember. More details on the ceremony will be posted online shortly.

Click here to view details on last year’s winners.